Oxspring helps commercial organisations plan, improve and support reliable business networks. We bring wired LAN, Wi-Fi and secure connectivity together around your sites, people and applications. Whether you are planning a refresh, resolving recurring problems or making several locations easier to manage, we work alongside your IT team to identify the right next step.
A good network should support the work your organisation needs to do, without becoming a constant source of faults, uncertainty or extra administration.
Planning a network change or trying to solve a persistent issue? Tell us what is happening and we’ll help you scope a practical next step. Talk to a network specialist.
Is your business network keeping pace?
You may be reviewing your network if:
- users experience recurring connection problems, slow applications or unreliable Wi-Fi;
- network equipment is approaching end of support, or a refresh has been deferred without a clear plan;
- you are opening, moving or combining sites and need the network to work consistently;
- your UK office or subsidiary needs to implement a Cisco network standard set by a parent organisation, while accounting for local sites and operating requirements;
- an acquisition has left your team responsible for a Cisco network you do not know well or have the in-house skills to support;
- the internal IT team spends too much time coordinating suppliers, resolving repeat faults or managing network changes;
- security, access or maintenance arrangements need review;
- a planned change to applications, working patterns or business operations may place new demands on the network.
The visible symptom does not always reveal the cause. A problem that looks like poor Wi-Fi may involve access-point placement, interference, switching, configuration or the application itself. We start by understanding the environment and the decision you need to make, rather than assuming that a wholesale replacement is the answer.
One network, several connected decisions
A business network is more than its switches or wireless access points. It connects users and devices to applications, data and services across offices and other sites. The design needs to account for how people work, which services matter, how locations connect and what the organisation needs to manage over time.
Wired LAN and switching
The wired network supports access points, phones, computers, servers and other connected equipment. We can help plan a new LAN, refresh switching, improve resilience or assess whether the existing design still fits your sites and operational requirements.
Wi-Fi for offices and workplaces
Wireless performance depends on the building, the devices and the applications in use. We provide survey-led design, troubleshooting and post-installation validation. Visit our Wi-Fi networks page for the wireless-specific services and guidance.
Secure connectivity between sites
Where people and services depend on connections between offices, cloud platforms and remote users, network and security decisions need to work together. Our Security and SD-WAN page covers that specialist area in more detail.
Network lifecycle and support
When your IT team needs Cisco networking expertise, we can work as an extension of that team. Our approach is to give your people direct access to network specialists, rather than routing every network issue through general first-, second- and third-line support. We add expertise and capacity while your team retains visibility and operational control. Access, responsibilities and support scope are agreed for each engagement.
A practical way to improve the network
- Understand the business need. We discuss the sites, users, applications, current issues and changes being planned.
- Review the existing environment. Depending on the question, this may include network design, configuration, wireless survey results, equipment lifecycle or dependencies between sites.
- Set out practical options. We explain what could be retained, changed or tested, and the relevant risks, dependencies and priorities.
- Agree the scope. If design, implementation or ongoing support is needed, responsibilities and deliverables are agreed before work begins.
- Validate and hand over. Where work is undertaken, we document the outcome and explain the decisions and next steps to your team.
Where a project involves an existing network supplier, we can coordinate technical dependencies and handover with them. This is a project-specific arrangement, separate from our wider role supporting your IT team. We agree responsibilities and change approval before work begins.
Experience in working environments
A London workplace spanning office floors, retail and event space, and an outdoor terrace needed dependable wireless for flexible working, visitors and staff access. Oxspring surveyed and designed the wireless network, then delivered 61 Cisco Catalyst 9100 access points, virtual wireless controllers, performance sensors, separate staff and guest access, commissioning and handover documentation. The project also involved working alongside the customer’s existing switching partner.
Read about the London workplace Wi-Fi project.
For connectivity designed around manufacturing or warehouse operations, explore Connected Factory and Connected Warehouse.
Frequently asked questions
What is an enterprise network?
An enterprise network connects an organisation’s users, devices, sites and applications. Depending on the organisation, it may include wired LAN, Wi-Fi, secure connections between locations and the systems used to manage the network.
When should a business review or upgrade its network?
Consider a review when recurring faults, changing business needs, equipment lifecycle, security concerns or new sites make the current design harder to support. Age alone does not determine the answer; the review should establish what is working, what is at risk and what needs to change.
Do we need to replace the whole network to fix a problem?
Not necessarily. The cause may be localised to a configuration, wireless design, device, link or specific part of the infrastructure. An evidence-led review can identify whether a targeted change is suitable before a larger replacement is considered.
Can Oxspring work as an extension of our IT team?
Yes. We add Cisco networking expertise when your team needs it, with direct access to network specialists rather than relying on generalist support tiers to pass an issue along. Your team retains visibility and operational control; access and responsibilities are agreed for each engagement.
Can you work with our existing network supplier?
Yes. When a project involves your current supplier, we can coordinate technical dependencies and handover with them. This project-specific collaboration is separate from our ongoing role supporting your IT team.
Can you help a UK subsidiary implement a global Cisco network standard?
We can discuss the UK delivery requirements with your team, review how the parent-defined Cisco standard maps to local sites and infrastructure, and clarify where design approval or coordination with global stakeholders is needed. Scope and responsibilities should be agreed before implementation.
We have acquired a business with a Cisco network. Where should we start?
Start by establishing what is in place: the network design and configuration, equipment and support status, key services and dependencies. From there, agree what to retain, support, align with existing standards or integrate before changes are made.
Discuss your network
You do not need a complete technical specification to start a conversation. Tell us:
- how many sites are involved and what the network supports;
- what is changing or going wrong;
- which users, applications or locations are affected;
- whether a refresh, move or renewal is approaching;
- what plans, network information or survey results are already available.
We’ll use that context to discuss the most useful next step. Email solutions@oxspring.com.
